See what people are saying about Definitive Vision.
I’ve always prided myself on having excellent vision, and lucky enough to have avoided glasses or contacts. But over the last year, I couldn’t quite claim excellent eyesight anymore and figured it was time for a new eye exam. I’ve had such exams in the past, and they’ve been altogether unremarkable, so I didn’t expect this instance to be any different. I was, however, pleasantly surprised to find my experience at Definitive Vision be a great one! Their safety protocols amidst the pandemic are top-notch, and their customer service was friendly and attentive from beginning to end. The best part was that during the exam, they made sure I knew exactly what was going on, and described everything in details that were easy to understand. Being a first-timer in the glasses department, they guided me through the process and offered valuable feedback. I’m now rocking my new glasses, and couldn’t be happier with the experience 🙂
– Julie R.
This business takes covid-19 seriously. It was a great comfort to observe their protocol for maintaining a safe environment for both the staff and the patient. Jesse, the optician who greeted me and completed initial tests, was friendly, professional and thorough. Dr Elwood, the optometrist who completed the annual eye exam, described each procedure and listened attentively to my responses. during discussion of results, Dr Elwood provided me with helpful information concerning my decisions about cataract surgery and lid surgery. I highly recommend Definitive Vision for your go-to eye care!
– Karen R.
Definitive Vision did a great job of taking every precaution to maintain a clean and safe environment. Having people close to your face and eyes isn’t ideal during a pandemic; however, they modified their process to minimize contact while still providing excellent care. Beyond their responsibility to care for the patient — their top-of-line equipment and technology made me feel like my vision was getting the best possible evaluation. They have a wide selection of frames, kept track of the pairs I tried on, provided honest options on what suited me, and what options I should consider for the lens. I would quickly go back to Definitive Vision with or without a pandemic occurring.
– Ethan T.
My intake appointment with Definitive Vision was first rate. Not only were their sanitary protocols above and beyond expectations, I was very impressed by the way Dr. Elwood explained my test results. The General Manager, Dan, was very genuine and kind while showing me the glasses and going over the paperwork with me. On the phone, Nicole was pleasantly personable and efficient. On the whole, my experience was absolutely perfect. What a pleasure working with them. Thank you!
– Michael F.
This is just a little note to thank ALL of you for your warm welcome, your amazing professional care, and for your kind patience while I selected the frame made just for me from your collection! I’ve worn glasses for over sixty years, so I’ve met a lot of Optometrists here in Omaha as well as at my home in San Francisco!
All of you together earned my highest award for sweet courtesy, your warm & welcoming attention to my vision, and your amazing professional care! I’m not even afraid of the cataract surgery I’ll need to have very soon! My heart assures me that my vision is absolutely as important to you as it is to me! Thank you for that comfort!
– Gary F.